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Katie (Briga Heelan), a frustrated cable news producer, is horrified when her mom, Carol (Andrea Martin), gets an internship at "The Breakdown." Despite Katie's best efforts, Carol is instantly beloved by the entire office, including blowhard veteran anchor Chuck (John Michael Higgins). But when Katie hits a roadblock while producing a big story, she realizes that maybe having a mom at work isn't such a bad thing. Nicole Richie, Adam Campbell and Horatio Sanz also star.

Katie (Briga Heelan) tries to set workplace boundaries with Carol (Andrea Martin), but when a big story about an escaped bear lands in her lap, her mom can't help but meddle. Meanwhile, Greg (Adam Campbell) tries to get Chuck (John Michael Higgins) and Portia (Nicole Richie) to do a little friendly banter at the end of the show. Horatio Sanz also stars.

Chuck (John Michael Higgins) is having cataract surgery and, for the first time ever, must miss a day of work. Carol (Andrea Martin), eager to shirk her overwhelming intern duties, offers to take care of him. Meanwhile, Katie (Briga Heelan) is excited for a peaceful day but with Chuck gone, Greg (Adam Campbell) is reluctant to be the bad guy. As a result, "The Breakdown" descends into chaos as Greg is forced to say yes to Portia (Nicole Richie), Justin (Horatio Sanz) and everyone else's "great ideas for the show.

Katie's (Briga Heelan) secret war reporter boyfriend, Trip (guest star Tommy Dewey), is back in town and working at the MMN offices. Despite Katie's best efforts, Carol (Andrea Martin) quickly uncovers the covert relationship using a plan she stole from "Days of Our Lives" (guest starring Deirdre Hall, Lauren Koslow and Martha Madison). Meanwhile, Chuck (John Michael Higgins), feeling threatened by Trip, is determined to return to the field. Greg (Adam Campbell) and Justin (Horatio Sanz) support the idea until they find footage of Chuck's time as a war reporter in the '90s. Nicole Richie also stars.

After organizing a poorly attended staff karaoke night, Carol (Andrea Martin) is convinced that everyone at "The Breakdown" needs some office bonding time. When Greg (Adam Campbell) refuses to help, Carol enlists the help of God, causing a huge snowstorm to trap everyone in the building overnight. Chuck (John Michael Higgins) takes an interest in working with Katie (Briga Heelan), which Portia (Nicole Richie) convinces Katie is romantic. Carol saves the day when she breaks into the offices of competitor "Morning Wined Up with Kelly and Mary Kelly" (guest stars Ana Gasteyer and Rachel Dratch) and steals all the morning show's wine. Horatio Sanz also stars.

When a field reporter at "The Breakdown" is exposed as an arsonist, Katie (Briga Heelan) gets an opportunity to appear on the air. Carol (Andrea Martin), embracing the role of stage mom, becomes obsessed with propelling Katie to fame. Katie must choose between her personal ambitions and making her mother happy. Meanwhile, Chuck (John Michael Higgins), jealous of Portia's (Nicole Richie) many creative pursuits, tries to compose a new theme song for the show. Adam Campbell and Horatio Sanz also star. Vicki Lawrence guest stars.

Carol (Andrea Martin) is excited when Chuck (John Michael Higgins) asks her to wait for the cable guy at his townhouse, until Chuck gives an ominous warning that tests her curiosity. Meanwhile, Portia's (Nicole Richie) phone gets hacked and Katie (Briga Heelan) struggles not to read her private emails. Adam Campbell and Horatio Sanz also star.

Katie (Briga Heelan) secretly investigates a celebrity phone hacking ring behind Greg's (Adam Campbell) back. In Katie's absence, Carol (Andrea Martin) falls into producing a piece on her favorite phone game, "Biscuit Blitz." Meanwhile, Chuck (John Michael Higgins) gets in hot water when Portia (Nicole Richie) accuses him of mansplaining. Horatio Sanz also stars.

Carol (Andrea Martin) has a midterm she must pass in order to keep her internship. Katie (Briga Heelan) needs to choose between helping her mom and focusing on her hacking story, which she can't seem to crack. Meanwhile, Greg's (Adam Campbell) wealthy estranged grandmother (guest star Christina Pickles) pays a visit to the office. Chuck (John Michael Higgins) finds her cold and cruel, but almost immediately falls in love with her. Nicole Richie and Horatio Sanz also star. Vicki Lawrence also guest stars.

Katie (Briga Heelan) makes a huge discovery about the story she's been chasing and, with the help of Carol (Andrea Martin) and the rest of the staff, concocts a scheme to get the story out. Greg (Adam Campbell) struggles with balancing his conflicting loyalties to his family, co-workers and conscience. Nicole Richie, John Michael Higgins and Horatio Sanz also star. Vicki Lawrence guest stars.